Apr 17, 2025Unverified
Cursor AI support bot invents fake one-device policy, triggers cancellations
Rogue: Caused harmAI loose in the worldMisinformationDERIVED
Approved by person, Oct 11, 2026. How entries are approved
Cursor's AI support agent 'Sam' fabricated a policy claiming that 'Cursor is designed to work with one device per subscription as a core security feature' - a rule that didn't exist and actually stemmed from a backend bug. Enraged developers cancelled accounts; the company later clarified and apologized.
What this means for youAt home and at work, an AI support bot can state made-up rules with confidence, so check important policies in official documentation. Companies using such bots need human review of answers. If a bot tells you something surprising, ask for a human to confirm it before you act.
Sources
- Ars Technicahttps://arstechnica.com/ai/2025/04/cursor-ai-support-bot-invents-fake-policy-and-triggers-user-uproar/
Incident records from the AI Agent Incident Database by sipi.bot (https://sipi.bot/incidents/), licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).
Source data license: CC BY 4.0. Attribution to sipi.bot is required.
rogue:R4
Covered by snapshot 45
da93f03b406f409940d0a6ef47b526607f82ebf457d98f69299b88aceede576a
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