May 31, 2026Confirmed
Meta AI support chatbot reportedly used by hackers to take over high-profile Instagram accounts
Rogue: Went past its access, Caused harmAI loose in the worldInjectionDERIVED
Approved by person, Oct 11, 2026. How entries are approved
Hackers reportedly convinced Meta's AI support chatbot to change account email details and trigger recovery flows, taking over high-profile Instagram accounts. Reported targets included the Obama White House account, Sephora, and researcher Jane Manchun Wong. Meta said the issue had been resolved. The incident was listed in May 2026.
What this means for youAn AI chatbot that can change account details can be talked into doing so by the wrong person. Check that your accounts use two-factor login and that the recovery email and phone number on them are ones you control.
Sources
- AI Incident Databasehttps://incidentdatabase.ai/cite/1510
Data from the AI Incident Database (incidentdatabase.ai), licensed CC BY-SA 4.0 (https://creativecommons.org/licenses/by-sa/4.0/). McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. IAAI-21.
Source data license: CC BY-SA 4.0 (database). Report contents keep their own rights; reports.text, submissions, images and videos are excluded from the data license.
rogue:R3rogue:R4
Covered by snapshot 45
da93f03b406f409940d0a6ef47b526607f82ebf457d98f69299b88aceede576a
This entry is record number 2170. It has not been edited since it was approved; the hash above would not match if it had. How to verify