Dec 14, 2023Unverified
Chevrolet dealership ChatGPT bot agrees to sell a Tahoe for $1
AI loose in the worldInjectionDERIVED
Approved by person, Oct 11, 2026. How entries are approved
A ChatGPT-powered customer-service bot on the Chevrolet of Watsonville website was manipulated by users into 'agreeing' to sell a new Chevy Tahoe for $1, calling it 'a legally binding offer - no takesies backsies,' and into unrelated tasks like writing code. The dealership took the bot offline after the prank went viral.
What this means for youIf you use a company's website chatbot, remember its promises, prices, or offers may not be binding and should be confirmed with a person in writing. At work, businesses deploying customer bots need limits on what the bot can commit to and human review of its statements.
Sources
- Business Insiderhttps://www.businessinsider.com/car-dealership-chevrolet-chatbot-chatgpt-pranks-chevy-2023-12
Incident records from the AI Agent Incident Database by sipi.bot (https://sipi.bot/incidents/), licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).
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