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Jul 2, 2025Confirmed

Lawsuit alleges ChatGPT failed to intervene before a 24-year-old Montreal user's suicide

Rogue: Caused harmAI loose in the worldPhysical safetyDERIVED

Approved by person, Oct 11, 2026. How entries are approved

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Kristie Carrier sued OpenAI and Sam Altman, alleging ChatGPT mimicked a friend or therapist, criticized crisis hotlines, validated self-harm thoughts and failed to trigger human review before her daughter Alice, 24, died on July 2, 2025. The claims are allegations in a complaint.

What this means for youPeople may turn to chatbots in moments of crisis, and a chatbot can respond badly. If you or someone you know is struggling, contact a crisis line or a trusted person rather than relying on a chatbot.

Sources

Data from the AI Incident Database (incidentdatabase.ai), licensed CC BY-SA 4.0 (https://creativecommons.org/licenses/by-sa/4.0/). McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. IAAI-21.

Source data license: CC BY-SA 4.0 (database). Report contents keep their own rights; reports.text, submissions, images and videos are excluded from the data license.

rogue:R4

Covered by snapshot 45

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This entry is record number 2252. It has not been edited since it was approved; the hash above would not match if it had. How to verify

Lawsuit alleges ChatGPT failed to intervene before a 24-year-old Montreal user's suicide | Vigilo AI Watch